App not working as expected

Encountering difficulties with the Farmers Journal app?

In many cases, simply updating or reinstalling the app can resolve many technical issues. Before diving into more complex troubleshooting steps, remember the classic fix: turning it off and then on again.

Follow these steps first if you're experiencing any issue with our app:

  1. Check your internet connection: Ensure you have a stable internet connection by trying a Google Search. Connectivity problems can cause various issues within the app.
  2. Ensure you're logged in: Check that you're logged into the Farmers Journal app with the correct account credentials. Being logged out or using the wrong account can cause access issues and prevent you from viewing certain content. If necessary, use the "Forgot Password" feature to reset your password.
  3. Download our new app: Make sure you are using our new app called: Farmers Journal Live. Visit the App Store or Google Play Store to download it. 
  4. Check for updates: Make sure you have the latest version of the Farmers Journal app installed. Visit the App Store or Google Play Store to check for any available updates. Updating the app often resolves various issues and provides improved performance. Enable automatic updates to avoid missing an update in the future. 

  5. Reinstall the app: If you're still experiencing problems, try uninstalling the Farmers Journal app and then reinstalling it from the App Store or Google Play Store. This process can help eliminate any corrupted files that might be causing issues and ensure optimal performance.

  6. Restart your device: If the issue persists, try restarting your smartphone or tablet. Turning your device off and on again can help clear any temporary issues that might be affecting the app.

If you've tried these troubleshooting steps and still need assistance, please don't hesitate to reach out to our customer support team. We're here to help ensure you enjoy a seamless experience with the Farmers Journal app.